Jamie in the service department was amazing! She really made me feel part of the Cadillac family. This is my first Cadillac and because of the amazing detailed and kind service I received upon my first visit, I am sure I will have a Cadillac of some kind in my garage for many years to come. You guys are the best! Thanks Sullivan Cadillac.
Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Tony was patient, was knowledgable about the vehicle, took his time to answer our questions, was well mannered, and made us feel comfortable. Most important was that he was knowledgable about the vehicle as we have found many in his business lacked this ability.
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sullivan Cadillac!
Not a good experience. I was told that I needed new back wheel shocks. I had them checked out by another shop and I was told there was nothing wrong with them. I always trusted the shop now I have reservations.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (352) 229-8155 to discuss your concerns, as your satisfaction is of utmost importance to us.