I was stuck with a problem and I needed my car because of a family emergency. Jaime stayed beyond her normal work time to help me out. I was able to get a loaner and the car was fixed in less than 24 hours. If I had not brought the car in, it could have been a really serious problem. I was able to handle the family emergency knowing that all was well with my vehicle. Thank you Jaime and the crew who worked on my car....maybe Caleb? Not sure but I do appreciate everyone who helped me out when I needed it the most.